Change managers and adoption specialists placed into transformation programmes — Prosci ADKAR, ACMP-certified, with the discipline to make change land in the organisation rather than be announced over it.
Most transformation programmes fail at adoption, not at engineering. We treat change management as a delivery discipline — measured against actual usage, behaviour change, and stakeholder confidence — not a comms function that produces decks.
Transformation that lands — measured in adoption metrics, not in launch announcements.
Concrete deliverables — not adjectives. Each engagement scopes which of these are in play and what success looks like for them.
Drawn from sales calls, not SEO filler. Want a question added? Drop it in the form on this page — we update from real enquiries.
Whenever a programme changes how someone works. Most transformation programmes underspend on change and overspend on engineering — we'll be honest about which side of that line you're on.
Prosci ADKAR is our default — it's the most widely adopted and the easiest to integrate with existing PMO. We work in other frameworks where the client already runs them.
Yes — design and delivery, both. Training that's instructional designer–shaped rather than slides-from-the-vendor-shaped.
Per-programme — usually a small set of behaviour and outcome metrics agreed with the sponsor, instrumented in the systems we're rolling out. Adoption that isn't measured is adoption that doesn't happen.
Credentialed project managers placed into your delivery cadence — embedded for the duration of an initiative, billed against the work, and held to the same accountability as our own directors.
Certified Scrum Masters, SAFe Release Train Engineers, and Agile Coaches placed into product and delivery teams.
Certified Business Analysts placed into transformation and delivery teams — CBAP, IIBA-certified, with the requirements-engineering discipline and process-design depth that turns vague stakeholder asks into engineering-ready specifications.